They might ask for an explanation but they cannot deny activation. So long as you are using on only one machine (or whatever the licesne allows, Acronis has to allow you to activate. 1) you can contact customer service to see if they will straighten things out - it's probably just a block on the activation number for your license.Ģ) If you have an acronis account, you should get a link in the error message and be able to log in through the link to the acronis web site and "move/transfer your activation to a new machine", so sayeth the Userguide on page 16:īut if that doesn't work, then you have to call them. If your hdisk crashes and you need to restore, a situation similar to yours, you can run into this issue with online active activation.
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